Terms & Conditions

1. Website terms

These Terms & Conditions govern use of bfequipment.com, which is operated by Beverage and Food Service Equipment Solutions LLC. By using the website, you agree to use it lawfully and in accordance with these terms. These website terms do not replace a written estimate, work authorization, invoice, maintenance agreement, or other service-specific agreement.

2. Service requests are requests, not confirmed appointments

Submitting a form, sending an email, leaving a voicemail, or requesting emergency service does not by itself create a confirmed appointment or guarantee response time, technician availability, parts availability, or completion by a particular time. Service is confirmed separately through direct communication with us.

3. Quotes, pricing, and scope

Website descriptions are general information and are not binding price quotes. Actual pricing, scope, travel, parts, taxes, deposits, diagnostic charges, after-hours charges, payment terms, and other job terms are governed by the estimate, authorization, invoice, or other written communication provided for the specific job. A quote may change if the requested scope changes, additional conditions are discovered, or supplier pricing or availability changes before approval.

4. Information you submit

You are responsible for providing accurate contact, location, equipment, access, and problem information. If you upload photos or other material, you represent that you have permission to provide it. Please do not submit highly sensitive personal information that is not necessary for the service request.

You authorize us and the service providers used by the website to receive, store, and process submitted information as reasonably necessary to review the request, communicate with you, provide service, keep business records, and operate the website. Our Privacy Policy provides additional details.

5. Website information

We work to keep website information accurate and current, but equipment capabilities, service areas, schedules, availability, pricing, manufacturer information, and other details may change. Website content is provided for general informational purposes and should not be treated as a substitute for an on-site diagnosis, manufacturer instructions, code requirements, or professional evaluation of a specific system.

6. Third-party services

The website may rely on or link to third-party services, including hosting, forms, file storage, analytics, mapping, payment, manufacturer, or supplier services. We do not control third-party websites or their separate terms, availability, security, or privacy practices.

7. Intellectual property

Unless otherwise stated, website text, branding, graphics, layouts, and original content are owned by or licensed to Beverage and Food Service Equipment Solutions LLC. You may view and print website content for ordinary personal or business reference, but you may not copy, republish, scrape, sell, or commercially reuse substantial portions of the site without permission.

8. Prohibited use

You may not use the website to submit unlawful, fraudulent, abusive, malicious, or misleading material; interfere with website operation or security; attempt unauthorized access; upload harmful code; or use automated means in a way that disrupts the website or burdens its infrastructure.

9. Disclaimer and limitation

To the extent permitted by law, the website is provided on an "as available" basis without guarantees that it will always be uninterrupted, error-free, or suitable for every purpose. We are not responsible for losses caused solely by website outages, third-party service failures, or reliance on general website content instead of a job-specific diagnosis or written service agreement. Nothing in these terms limits rights or remedies that cannot legally be limited.

10. Governing law

These website terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where another law must apply.

11. Changes to these terms

We may update these terms as the website or business practices change. The "Last updated" date above shows when the terms were most recently revised.